Privacy Policy

1. Scope

This policy applies to information collected through octadevstudio.com, including our contact forms and website assistant. It does not govern third-party websites or services that we may link to.

2. Information we collect

We collect information you choose to provide, such as your name, email address, company, project type, budget information, project details, and messages sent through our contact form, email, WhatsApp link, or website assistant.

Our server may also process limited technical information needed to operate and secure the site, such as IP address, browser type, request time, requested page, and security or error logs.

3. Analytics and cookies

We use Google Analytics 4, Google Tag Manager, and Shown Pixel to understand website usage, including pages viewed, referral source, approximate location, device and browser information, and interactions with key website features. These analytics tools remain disabled unless you accept analytics cookies through our consent banner. If you decline, the analytics tags are not loaded.

Google and Shown may process analytics information on our behalf according to their own privacy terms. We also use essential browser storage where necessary to remember functional choices, including your cookie-consent decision. Essential storage is not used for advertising.

4. How we use information

We use information to respond to enquiries, understand project requirements, prepare proposals, deliver requested services, operate and secure the website, prevent abuse, troubleshoot errors, and meet legal or accounting obligations. We do not sell personal information.

5. How information is shared

We may share information with service providers that help us operate the website and communicate with you, such as our hosting provider, email delivery provider, and the AI provider used by the website assistant. They receive only the information needed to provide their service. We may also disclose information when required by law or to protect our legal rights.

6. Retention and security

We retain enquiry and project information only for as long as reasonably necessary to respond, manage a potential or active engagement, keep appropriate business records, resolve disputes, and comply with legal duties. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.

7. Your choices and rights

You may ask to access, correct, or delete personal information that we hold about you, subject to applicable legal exceptions. You may decline analytics cookies without losing access to the website. You can reset a stored consent choice by clearing this site's browser data.

8. International processing

Octadevstudio serves clients in Pakistan and the United Kingdom. Information may be processed in countries where we or our service providers operate. Where required, we take reasonable steps to use appropriate safeguards for international processing.

9. Changes and contact

We may update this policy as our services or legal obligations change. The date above identifies the latest version. For privacy questions or requests, email Email Octadevstudio.